Job Description
The Advanced Customer Services (ACS) is a unit within the Oracle’s Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. ACS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. ACS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. ACS covers the majority of large-scale Oracle customers.
Oracle Advanced Customer Services provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.
ACS is industry-leading expertise with the highest customer satisfaction to support organization’s business every step of the way.
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