Job Description
Job Purpose
Resource is responsible to support to customers using Oracle CX applications. Resource should have sound knowledge and extensive experience Oracle Sales Cloud, Oracle Service Cloud, Oracle Marketing Cloud, and Oracle Commerce Cloud. Resource should work closely with cross-functional teams such as sales, marketing, and customer service to ensure that customer issues are resolved effectively and efficiently. Resource should have strong understating of Oracle EBS module and their functionality
Resource is responsible for conducting root cause analysis on customer issues to identify underlying problems and propose solutions. Resource should have capabilities to understand Business and System requirements and support applications/services in Oracle CX.
The job holder will be required to support customers and end users in Oracle CX applications. The job holder will have to analyze root causes of issues and escalate to senior support or ...
Resource is responsible to support to customers using Oracle CX applications. Resource should have sound knowledge and extensive experience Oracle Sales Cloud, Oracle Service Cloud, Oracle Marketing Cloud, and Oracle Commerce Cloud. Resource should work closely with cross-functional teams such as sales, marketing, and customer service to ensure that customer issues are resolved effectively and efficiently. Resource should have strong understating of Oracle EBS module and their functionality
Resource is responsible for conducting root cause analysis on customer issues to identify underlying problems and propose solutions. Resource should have capabilities to understand Business and System requirements and support applications/services in Oracle CX.
The job holder will be required to support customers and end users in Oracle CX applications. The job holder will have to analyze root causes of issues and escalate to senior support or ...
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