Job Description

Requisition ID68946 -Posted -ON -Kitchener -Customer Care and Retail -Casual -Temporary

Hours: Monday to Friday 2:00 pm to 8:00 pm - 30 Hours per week

Salary: $21.56/hour

Description

The Support Representative, Shipment Resolution, resolves problem and return shipments within the assigned terminal in collaboration with internal and external stakeholders.

Responsibilities

  • Contact customers or colleagues to obtain and enter package information or resolve delivery issues
  • Scan, sort, and reorganize undelivered freight and process freight damages
  • Prepare packages for redelivery (tracking data, labels, repackaging, etc.)
  • Inspect damaged packages
  • Use computer applications (i.e., Salesforce) to track completed customer shipments and review and close case logs
  • Audit arrivals and communicate any delays to the Unit Manager and Regional Retail...

Ready to Apply?

Take the next step in your AI career. Submit your application to Purolator today.

Submit Application