Ops Manager, BPO/Call Center — Lead Growth & Client Success

A leading outsourcing service provider in Colombia is seeking an Operations Manager to oversee daily business operations and manage a team of up to 150 employees. Responsibilities include managing client relationships, updating performance metrics, and ensuring KPIs are consistently met. Candidates should have at least two years of supervisory experience in a BPO environment and strong English communication skills. This role offers a full-time position and opportunities for professional growth in a supportive work culture. #J-18808-Ljbffr