Operator

Company Description

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Role Description

This is a full-time remote role for a Calling Operator. The Calling Operator will be responsible for handling customer calls, providing information about products or services, resolving queries, and ensuring customer satisfaction. Key tasks include maintaining accurate records of interactions, managing schedules, and following up with customers as needed. The role requires efficient communication, adaptability, and a customer-centric attitude.

Qualifications

• Proficiency in customer service, including handling inquiries and resolving complaints.
• Strong verbal communication and active listening skills.
• Excellent organizational skills, including managing schedules and maintaining logs of interactions.
• Basic computer literacy and familiarity with call center software or customer relationship management (CRM) tools.
• Ability to work independen...