Job Description

Operator – Response & Support Center (RSC) – 24/7 Operations

– Job Description

Responsibilities:

  • Act as the primary point of contact for notifications of emergency situations
  • Receive and respond to reports of serious incidents requiring emergency response support
  • Ensure timely notification and mobilization in accordance with established emergency response plans
  • Provide remote support to employees during business travel, including follow‑up of Journey Management Plans (JMP) and Travel Communication Plans
  • Conduct real‑time threat monitoring using open‑source intelligence (OSINT)
  • Collect, analyse, and disseminate information to support stakeholders in understanding and mitigating threats and risks
  • Prepare clear, accurate, and actionable reports based on collected intelligence
  • Maintain situational awareness of the global threat landscape and proactively communicate relevant devel...

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