Operator Network Expansion Officer

Department Operations

LevelExperienced (Individual Contributor)

LocationPhilippines - Manila

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Determining the feasibility of current & planned initiatives through quantitative and qualitative analyses
• Planning and managing new projects and initiatives to increase operational efficiency or increase network capability
• Managing the sourcing and negotiation of service point partners to scale different expansion and facility types
• Prepare detailed plans to track an...