Operator - Command Centre

Job Description:

Job Description
Job Responsibilities :
1. Handling video monitoring of branches, handling alerts
2. Handling Alerts generated by software, and follow SOP workflows
3. Coordinating with on road Quick response team in event of incidents and patrolling
4. Provide on call support branch managers for arming / disarming of branches
5. Provide on call supporting to on field installation team for tech support on configuration of Video management system and intrusion panels etc.
6. Identifying and coordinating with on field team for reporting / resolving technical issues faced over intrusion panels / cameras / NVRs
7. Submitting daily reports on QRT visit, Arming / Disarming, Site faults etc.
8. Periodic review of data in software for Branches, Police stations, Fire stations, QRT etc.
9. Morning work is more of tech support to installation team and support to branch managers for arming / disarming
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