Operations Team Lead: Drive Performance & Improvements

Job Title: Team Lead – Operations
Department: Operations
Reporting To: Assistant Manager – Operations Unit
Company Name: ACE Money Transfer
Location: MM Alam Road, Lahore, Kharian, Punjab
Employee Type: Full Time
Key Responsibilities

• Team Leadership & Supervision:
• Lead and supervise the day-to-day operations of the team, ensuring alignment with company goals and KPIs
• Provide guidance, mentorship, and training to team members to optimize their performance and productivity
• Monitor and support the team's work, ensuring that tasks are completed on time and meet quality standards
• Workflow Management & Coordination:
• Manage and assign operational tasks effectively to team members to ensure smooth and efficient workflow
• Act as the point of contact for team members, resolvi...