Job Description

Job Description

OPERATIONS SUPPORT OFFICE ASSOCIATE

Reporting Line

  • This position directly reports to the Operations Support Head.

    • Primary Responsibilities

  • Job order registration / Records management / Sample handling, dispatch, and management
  • Inspection/Audit/Test report generation
  • Assist in sending of payment reference and instructions to customers
  • Attends to inbound calls and incoming documents, samples and walk-ins/visitors
  • Proposal generation for routine services with supervision from Sales and Operations.

    • SPECIFIC RESPONSIBILITIES

    Handles job order creation and/or update records/database on job order status following the appropriate procedures for job registration and using the appropriate tools ( BOSS, SLIM, SIR, etc) and record database.

    Receives, registers, labels, endorses internally or dispatches to affiliate the samples with relevant documents.

    Prepares and dispa...

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