Job Description

Better places, thriving communities.



Operations Support – M&S


45 hours per week – £41,.58


Reporting to: Senior Security Operations Manager


Location: Primarily home‑based (Laptop and Phone provided)


Requirement: Must hold a valid SIA Front Line Licence


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Job Objectives and Responsibilities


Effectively support and assist the Operations Manager in managing the performance of a designated region, ensuring that all contracted and temporary hours are fulfilled by trained officers to the complete satisfaction of stores and clients.

  • Support Operations Managers with the operational performance of the allocated business in relation to overall targets, ensuring compliance with key SLA's/KPI's.

  • Maintain and promote the Mitie brand and reputation by delivering an industry‑leading security provision.

  • Maximise the efficiency of officer deployment using systems and technolo...

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