Operations Support Administrator

About Hilton-Baird Collection Services

Hilton-Baird Collection Services is an experienced and FCA-authorised commercial debt collection agency with a proven track record of delivering excellent results on behalf of our clients.

Role Overview

The primary responsibility of the Operations Support Administrator is to support the business, providing the administration needed to service Hilton-Baird Collection Services and the wider Hilton-Baird Group. The role involves meeting personal and team targets while maintaining high levels of quality and efficiency.

Key Responsibilities

• Data entry and transposition from source format to Excel
• Loading instructions onto the Saleslogix collections platform
• Filing and retrieving paperwork
• Answering and screening phone calls and resolving queries
• Supporting the collections team in their duties
• Any other duties required as part of a special project...