Job Description

Location: BGC, Taguig Availability: ASAP Local Operations Supervisor (Individual Contributor) Key Responsibilities: * Team Leadership & Performance: Manage daily shifts and training for the operations team, ensuring all KPIs (e.g., turnaround time and accuracy) are consistently met or exceeded.

  • * Process Optimization: Monitor operational data to identify bottlenecks or risks, driving cross-functional improvements with Product and Tech teams to enhance automation and efficiency.
  • * Compliance & Incident Management: Ensure all activities align with local financial regulations (e.g., BSP) and act as the primary point of contact for resolving critical system issues or escalated customer cases.
  • *and other tasks maybe assigned from time to time.


    Powered by JazzHR

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to PALMPAY LIMITED today.

    Submit Application