Operations Supervisor - RCM

Team Lead

Job Description

RESPONSIBILITIES

• Managing the day-to-day activities of the team.
• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members
• Conducting training of team members to maximize their potential
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducting quarterly performance reviews.
• Contributing to the growth of the company through a successful team.
• Create a pleasant working environment that inspires the team.

QUALIFICATIONS

• Proven experience in BPO Healthcare for 3 to 5 years
• Strong knowledge is US healthcare and prior authorization
• Proven knowledge in ASA, CSAT, AHT
• Can start ASAP
• Comple...