Job Description

As an Operations Supervisor, your focus will be to drive operational excellence by managing and controlling aspects of the operations whilst developing and influencing positive team outcomes.

Responsibilities

  • Lead, motivate, and empower our team to deliver exceptional service through effective communication, leadership, and performance management.
  • Analyse operational results and take proactive measures to meet targets for service quality, cost optimization, and loss prevention.
  • Cultivate a customer-centric culture by implementing initiatives that enhance satisfaction and loyalty.
  • Utilise standard tools for reporting, measurement, and resource management to drive efficiency and cost-effectiveness..
  • Identify training needs and develop strategies for team development and growth
    • About You 
  • Experience in an operations environment
  • Proficiency in operational technology and tools
  • Track record of driving conti...

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