OPERATIONS SUPERVISOR

We are seeking a high-energy, Operations Supervisor to oversee daily workflows and ensure seamless communication between our local team and Mandarin-speaking stakeholders. The ideal candidate is a problem-solver who can translate complex operational goals into actionable results while maintaining high standards of productivity and quality.

Key Responsibilities

Team Leadership: Supervise, mentor, and evaluate the performance of the operations team to meet and exceed KPIs.

Bilingual Communication: Act as the primary point of contact for Mandarin-speaking clients, vendors, or HQ. Translate technical documents and operational reports as needed.

Process Optimization: Identify bottlenecks in daily workflows and implement streamlined solutions to improve efficiency.

Reporting: Prepare and present bilingual operational reports (English/Mandarin) regarding team metrics, budget adherence, and project timelines.

Conflict Resolution: Serve as a bridge f...