Operations Supervisor

Position Overview

This is an interview position plus CEV. It is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day‑to‑day sort operations and assigned Cargo Handlers (CH) staff within a station. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring, coaching, and training, ensuring administrative processes are compliant with FXE policies and procedures and government regulations.

Responsibilities

• Lead and guide employees in proper package handling, routing, and recovery of potential service failures within the station sort function.
• Manage day‑to‑day sort operations and oversee Cargo Handlers staff.
• Direct work activities and provide employee mentoring, coaching, and training.
• Ensure administrative processes are compliant with FXE policies and government regulations.