Operations Supervisor

Purpose of the Job
The Operations Supervisor is responsible to oversee all daily operational requirements and processes to ensure all customer requirements are met. The role ensures that all operational resources (staff, vehicles, equipment and third-party services) are planned, allocated and monitored according to bookings and customer expectations. This role is critical to ensure customer retention and business growth by maintaining operational efficiency and service excellence.
Key Responsibilities
Operational Planning and Coordination
Ensure daily operational requirements and resources are in place according to bookings and customer requests
Allocate vehicles, cranes and crews in line with operational schedules
Arrange additional drivers and crew via the TES procedure when required
Conduct daily rollcall at all operational sites
Ensure all loads are secured, compliant and ready for dispatch
Dispatch vehicles to site and monitor progress throughout the day...