Operations Supervisor (Home Delivery)

Job Description

Job Summary

The Operations Supervisor plans, coordinates and monitors activities of a warehouse and office operations team. Proactively responds to events and issues that threaten the productivity and quality of the operation. Ensures effective communication with team members, through observation while on the warehouse floor, one-on-one meetings and team meetings. Builds open and honest relationships with the customer, ensures the team provides service excellence, understands and anticipates customer needs.

Shift: Tuesday to Saturday 10:30am - 7:00pm

Reporting and Analytics

• Overseeing regulatory compliance reporting
• Preparing, analyzing, and maintaining operational KPI reports for leadership review
• Supporting operational planning and budget tracking through data analysis and reporting

Recruitment

• Supporting the recruitment and selection of qualified drivers to m...