Operations Supervisor

As the Operations Supervisor, you are responsible for supervising the operation of delivery of dedicated freight to meet contractual requirements in a 24-hour, Monday through Saturday service including daily dock operations, reverse dock operations, and on-site customer dock operations, drivers, fleet & fleet maintenance, and dispatch.

How You’ll Help:

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal.
• Escalates issues of individual poor performance, inappropriate behaviour, absenteeism, etc. to the Terminal Manager.
• Communicate monthly performance stats to the team to help measure, develop and improve operational performance.
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
• Ensure all in...