Operations Specialist – Provider Validation & Research (Remote)

Provider Validator / Researcher (Remote)

Work Hours: MT or PST time zone
Location: Remote

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Job Overview

We are looking for a Provider Validator / Researcher to support medical records operations by identifying correct provider request methods, conducting research, and maintaining accurate provider information.

This role ensures that medical record requests are sent correctly and efficiently the first time.

Responsibilities

• Research unfamiliar healthcare providers to determine the correct way to request:
  • Medical records
  • Billing records
  • Radiology imaging
  • Physician billing
• Use provider websites, portals, directories, past records, and phone calls to gather accurate information
• Contact providers to confirm request procedures, release processes, and contact details
• Maintain and update a...