Job Description
We are seeking a Bilingual Operations Specialist in Mexico. This on-site position requires reporting to the Mexico City office in Polanco.
Position Details
- Individual must be Bilingual in Spanish & English (verbal and written)
- Location: Mexico City office (Polanco, CDMX)
- Hours: Monday to Friday 8:00 am - 5:00 pm CST
Key Responsibilities
- Handle verifications for high-profile clients.
- Know customer SOPs and FADV systems.
- Verify candidate details including current and previous employment, education, professional licenses, certifications and references.
- Contact companies and educational institutions to verify candidate-provided information.
- Communicate with third parties such as employers, schools, state boards, and online databases to verify information.
- Write detailed and accurate reports flagging any discrepancies found during the verifications process.
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