Job Description
Job Role:- Operations SharePoint Support
Job Location:-Gurgaon/Chennai/Bangalore/Pune/Bhopal/Jaipur/Hyderabad
Experience:-4-6 Years
Roles & Responsibilities:-- Provide senior-level support for SharePoint environments.
- Manage and resolve client tickets and operational issues within defined SLAs.
- Collaborate with stakeholders to ensure smooth operations and service delivery.
- Identify and implement process improvement initiatives.
- Maintain documentation and ensure adherence to operational standards.
- Strong experience in SharePoint support and administration.
- Excellent communication and stakeholder management skills.
- Hands-on experience in ticket handling and operational support processes
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