Job Description

Planning & Scheduling

  • Plan and optimize ATM cash delivery and replenishment schedules
  • Coordinate with ATM Forecasting, Operations, and Control Center.
  • Ensure efficient route planning and resource utilization.

Operational Control

  • Monitor CIT execution, route compliance, and service performance.
  • Control deviations, delays, and operational issues.
  • Ensure adherence to SOP, security procedures, and internal controls.

Risk, Security & Compliance

  • Ensure CIT activities comply with security standards and regulations.
  • Monitor operational risks and escalate incidents accordingly.
  • Support internal and external audits.

Reporting & Performance Monitoring

  • Prepare operational and performance reports.
  • Monitor SLA achievement and identify improvement opportunities.

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