Job Description

The Operations (Ops) Team Lead role assists in overseeing day-to-day operations, providing guidance and management where needed to the Drivers. The Ops Lead reports to the Country Manager.


Primary Responsibilities:
  • Manage team of Data Collection Driving Operations field resources
  • Drives day-to-day operations following standard operating procedures
  • Assist in identifying knowledge gaps, coaching, mentoring and the professional development field surveyors
  • Conduct periodic reviews with teams and Program Managers
  • Facilitate teams meetings to disseminate relevant information to the Team
  • Collaborate with other Team members to manage the collective workload and coordinate various logistics including coverage for Team members as needed
  • Provide Subject Matter Expert (SME) advice on regional issues and concerns
  • Assist with strengthening relationships with: Internal/ External Customers and vendor/partner or...

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