Operations Manager

We are seeking a highly organized, proactive Office and Operations Manager to oversee administrative operations, accounting coordination, and project support for a growing, design-forward organization operating across Canada and the United States. This role is ideal for someone who thrives in a hands‑on environment, enjoys wearing multiple hats, and takes pride in keeping operations running smoothly and efficiently.

The Office and Operations Manager will play a central role in supporting day‑to‑day business functions, ensuring strong internal coordination between office, warehouse, and installation teams, and maintaining high standards of professionalism and service.

Key Responsibilities

• Manage incoming phone calls and customer service inquiries with professionalism and responsiveness
• Oversee general office administration, filing, and documentation
• Troubleshoot and resolve day‑to‑day office issues to ensure smooth operations