Operations Manager - Temporary Accommodation

Job Title: Operations Manager – Temporary Accommodation

Location: Milton Keynes - Field / Office based

Reports To: Director of Operations

Salary: £40,000

Type: Full-Time, Permanent

Job Purpose:

To oversee and enhance the operational delivery of temporary accommodation services. This role involves end-to-end management of property lifecycle and service delivery, including close liaison with local councils, landlords, and internal teams. The Operations Manager will lead on day-to-day issue escalations, ensure high service standards, and oversee property hand backs to drive contractual compliance and customer satisfaction.

Key Responsibilities:

Stakeholder & Council Management:

• Act as the primary operational contact for local authorities and council housing teams....