Operations Manager - Telco

Company Description:

Sutherland is seeking an attentive and goal-oriented person to join us as an Operations Manager . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description:

Responsibilities:

Delivery Excellence

• Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands, technology, and internal initiatives, catalyzing new approaches to improve results by transforming organizational culture, and build next generation service delivery
• Partner with cross-functional teams to identify and implement process improvement ideas, deploy RPA solutions and gather analytical insights
• Persuasiveness in communicating and presenting the scope of Sutherland’s products to industry prospects...