Job Description

Our Operations Managers play an essential role in delivering customer experience across our stores: driving sales, promoting customer loyalty, maintaining high operational standards and smashing commercial targets.

Responsibilities

  • Overseeing the store operations to maximise profitable sales and growth

  • Take the lead in creating a great place to work for everyone, whilst allowing your team the opportunity to develop within Dobbies

  • Sparking your team's passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience

  • Working closely with our central support teams, maintaining excellent communication to improve our business

  • Ensuring all health & safety regulations are carried out across the store, whilst caring for employee and customer welfare

  • Take a lead in ensuring audit controls are in place, maintaining company best practice and coaching the whole tea...

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