Job Description
POSITION SUMMARY:
Reporting to the Director of Operations, the Operations Manager leads operations across receiving, inspection, processing, transportation, stocking, order fulfillment, shipping, cycle counting, and inventory control. This role directly supervises 2–3 supervisors and indirectly oversees 20–50 hourly employees. Ensures adherence to company policies, drives continuous improvement, and partners with account managers to meet or exceed all customer contractual and operational requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Ensure a safe work environment by implementing and maintaining safety controls
- Provide departmental leadership and communicate a clear strategic vision
- Manage direct reports, including hiring, development, and disciplinary actions
- Conduct performance evaluations to maintain a skilled and motivated team
- Foster a positive work en...
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