Operations Manager

Ontario Waterway Cruises Inc. is a family-owned tourism business offering multi‑day cruise experiences through Ontario’s waterways. Operating as a “floating resort,” the company delivers high‑quality hospitality experiences to a loyal and predominantly mature clientele. Ontario Waterway Cruises is seeking an Operations Manager to oversee day‑to‑day operations and support the continued success of the business. This is a hands‑on leadership opportunity within a close‑knit, dynamic team environment.

The Operations Manager will oversee daily operations across administration, logistics, and marketing, ensuring smooth and consistent delivery of our core product a 5‑day cruise experience.

This role requires a highly adaptable leader who can manage recurring operational cycles while maintaining a strong focus on efficiency and customer experience.

YOUR DAY TO DAY

• Oversee daily office operations, including reservations, ticketing, and internal coord...