Operations Manager

CSRA requires a self-motivated, independent working operations manager to provide operations support at CSRA data collection facility in Bogota, Colombia. Experience in managing high profile customer, facilities, and subcontractors is a must. OFC Manager will be managing day-to-day coordination with the consular personnel at the US Embassy Bogota and managing a team of greeters who work there. OFC manager will also manage the day-to-day operations at the CSRA OFC facility in Bogota. Applicants must be fluent in English (Mandatory) and Spanish.

The OFC manager is responsible for building and maintaining relationships and communication with the US Embassy in Bogota to provide a high level of service and maintain customer satisfaction.

The OFC manager is also responsible for the management and day-to-day operations of the Off-site Facilitation Center. He/She must ensure that the OFC operations comply with all requirements of the contract and satisfy all expectations of th...