Job Description
Summary: Reporting to the Head of Direct Services, the Operations Manager – Repairs & Maintenance will lead the delivery of high-quality responsive repairs and maintenance services across a designated region. This is a key leadership role responsible for driving safe, efficient and customer-focused service delivery while ensuring performance standards, value for money and compliance requirements are consistently achieved.
About the Role
You will oversee a budget of approximately £5 million, manage four direct reports, and lead a team of more than 30 directly employed operatives, technicians and specialist subcontractors. The role requires a visible, inclusive and collaborative leader who can improve service performance, strengthen operational controls and deliver excellent outcomes for residents.3 days in the office, 2 days Hybrid.
Key Responsibilities
In this role, you will:
Lead responsive repairs, planned maintenance and complex demand-led work...
About the Role
You will oversee a budget of approximately £5 million, manage four direct reports, and lead a team of more than 30 directly employed operatives, technicians and specialist subcontractors. The role requires a visible, inclusive and collaborative leader who can improve service performance, strengthen operational controls and deliver excellent outcomes for residents.3 days in the office, 2 days Hybrid.
Key Responsibilities
In this role, you will:
Lead responsive repairs, planned maintenance and complex demand-led work...
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