Operations Manager

Key Duties, Responsibilities & Accountabilities

• Work closely and coordinate with
  Operations Officers and Field Officers
  on manning, compliance, and contingency planning to ensure quality security services.
• Maintain full oversight of
  day-to-day operational activities
  , assignments, and deliverables.
• Design, conduct, and oversee training programs
  for security guards, including orientation, refresher training, inspections, and performance coaching.
• Facilitate
  counseling sessions and corrective training
  , implementing preventive measures to improve discipline and service quality.
• Conduct
  client visitations and courtesy calls
  , ensuring client requirements are consistently met.
• Lead
  manpower planning, direction, and deployment
  of security personnel in line with client contracts.
• Collaborate with the
  HR Department
  on hiring, training, orientation, and compliance-related ma...