Operations Manager

Dispatch, Sorting & Parcel Handover

Ensure timely and accurate dispatch of parcels

Supervise sorting activities and proper handover procedures

Delivery Team Management

Coordinate daily tasks and schedules with delivery personnel

Track delivery performance and ensure smooth execution of deliveries

Return Order Management

Handle all return orders and ensure they are created in the system within defined timelines

Maintain records and follow-up to ensure proper closure

Sort Center Management

Oversee operations at the sort center and ensure workflow efficiency

Maintain cleanliness, order, and compliance with safety standards

Reconciliation

Perform daily reconciliation and ensure accurate billing closures in the system

Report d...