Job Description


I. Job Summary

This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.

II. Essential Duties and Responsibilities
  • Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
  • Meet with new frontline employees daily to ensure consistent communication and support of onboarding

  • Provide timely and consistent touchpoints with frontline employees.

  • Regular review of best practices to enhance daily performance

  • Focus on understanding and progress of frontline employee career goals

  • Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success

  • Actively practice and seek feedback on coaching con...

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