Operations Manager

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The role is to contribute to the overall client satisfaction, retention and account profitability objectives by ensuring the operational performance standards for assigned accounts are met and enhanced

Job title:

Operations Manager

Job Description:

Education:
Any 4-year College Degree and/or equivalent experience
Experience:
5+ years experience in customer service, call center or related field, including 2 year in management. Healthcare Industry Preferred
Mandatory Skil...