Operations Manager

Role: Senior Manager - Research and Survery Analytics

Job Location: Mumbai

Employment Type: Full-Time | Permanent

Experience: 10+ Years in the Market Research Industry

Job Description:

About the Role

As the Senior Manager - Research and Survery Analytics, you will define the strategic direction for our Research Operations team, lead large-scale research functions, and collaborate with cross-functional stakeholders to deliver impactful, people-based marketing solutions.

Key Responsibilities

✔ Lead and mentor high-performing Research Operations teams

✔ Drive strategic planning and operational excellence

✔ Oversee research delivery, survey programming, data processing, and project execution

✔ Manage budgets, financial planning, and operational performance

✔ Identify process improvements and implement innovative solutions

✔ Partn...