Operations Manager

We are looking for a strategic and execution-driven Operations Manager to lead regional operations within a growing service-based organization. This role is critical in ensuring exceptional customer experience through flawless coordination of installation, maintenance, logistics, and technical support operations across multiple regions in Mexico. If you thrive at the intersection of operational excellence, field service leadership, and customer-centric execution , this opportunity is for you. What You Will Own You will lead all operational functions of the business unit, ensuring: Best-in-class service delivery and uptime performance High First-Time Fix Rate and optimized cost-to-serve Efficient route planning and logistics execution Strong spare parts and inventory strategy to minimize downtime Full compliance with health, safety, and environmental standards You will also: Lead and develop field teams and supervisors, fostering a culture of accountability, safety, and continuous impro...