Operations Manager

We’re Hiring: Operations Manager (Remote) Are you an experienced call center leader who thrives in a fast-paced, performance-driven environment? We are looking for a highly skilled Operations Manager to lead remote teams and drive operational excellence. Rate: $20–$30 per hour (depending on experience) I Full Time Location: Remote Key Responsibilities: Oversee daily call center operations Manage agents, supervisors, and team performance Monitor and improve KPIs (conversion rate, contact rate, productivity, QA, attendance) Analyze performance data and implement data-driven improvements Ensure team accountability and high performance standards Work closely with CRM systems and call center tools Requirements: 5 years of experience in a remote call center environment Experience handling outbound call operations Proven experience managing 200 team members Strong leadership and people management skills Bachelor’s degree in Business Administration, Industrial Engineering, Management, or re...