Operations Manager

Our Operations Manager drive sales, profitability, and operational excellence across assigned stores while ensuring both brands shine with consistent quality and service. You’ll translate strategy into action, coach leaders, and keep operations running smoothly from floor to finance.

Key Responsibilities

• Drive sales growth and revenue across brands, ensuring targets are consistently met or exceeded.
• Manage COGS, controllables, and expenses , balancing profitability with operational quality.
• Deliver exceptional guest experiences and maintain high CSAT/GEI scores while minimizing complaints.
• Lead, develop, and retain store leaders and teams , ensuring staffing, engagement, and performance goals are met.
• Ensure audit readiness and compliance with internal and external standards, translating findings into actionable improvements.
• Oversee execution of company programs and...