Operations Manager

Responsibilities

• Lead and optimize daily operations with a strong focus on increasing sales performance and revenue growth

• Develop, implement, and refine operational strategies that support sales targets, conversion rates, and customer retention

• Collaborate closely with sales leadership and management to align operational processes with business goals

• Monitor sales and operational KPIs, analyze performance data, and drive continuous improvement initiatives

• Design and implement programs to improve employee engagement, motivation, and productivity

• Oversee company planning, scheduling, and resource allocation to support sales demand and peak hours

• Coach, mentor, and support team leaders to strengthen performance management and accountability

• Identify operational and sales-related challenges and implem...