Job Description

Overview

Reference
INTBA Salary
£60,000 - £65,000/annum + Pension, 25 days annual leave, Annual bonus Job Location
- United Kingdom -- England -- Yorkshire and the Humber -- West Yorkshire -- Leeds Job Type
Permanent Posted
Friday, July 3, 2026

Our client is a rapidly growing firm based across the Yorkshire region.


As part of their growth they are currently recruiting for an Operations Manager.


This is a wide varied role, but in the main the Operations Manager is responsible for driving the company’s operational excellence across the entire, multi-functional contact centre team.


They are responsible for the day-to-day leadership, performance, and continuous improvement of the Contact Centre.


The role will support in creating an operating environment aligned to the company’s culture & values, which maintains and drives continual improvement to service standards, qu...

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