Operations Manager

Job Description

Operations:

Developing and implementing strategies that will ensure a positive experience that exceeds guest’s expectations

Anticipate all guest needs and respond promptly & accordingly

Maintaining full knowledge of all inner workings of the Service Luxury Apartment industry, including room

rates, hotel policies, specials, availabilities, VIP guests, hotel events, and more.

Advertising and showing vacant properties to prospective tenants.

Establishing and enforcing property rules.

Ensuring buildings and facilities are in compliance with local, state, and federal regulations.

Establishing maintenance and staff schedules.

Collecting or adjusting rent and security deposits.

Investigating complaints and resolving conflicts.

Planning and overseeing renovations, maintenance, repairs, and services, and Acting as a facility manager

Handling clerical and admi...