Operations Manager

Managing a team of Area Managers and responsible for overseeing the daily operations of multiple restaurant locations. This includes ensuring high standards of customer service, food quality, and cleanliness. The role demands strong leadership, problem-solving skills, and a commitment to continuous improvement.

Duties & Responsibilities:

• To oversee a minimum of 6 Districts and responsible for the region performance to meet region KPIs and Subway operational standards
• Plan and work to budgets, maximize profits and achieve sales targets
• To manage Area Manager's store visitations and performance
• To conduct monthly Business Review with each Area Managers
• To provide the region sales analysis and prepare necessary proposal on the regions sales/financial/KPI results
• Daily intervention on trigger point exceptions from daily financial report and daily complaints
• Involve in recruit of new staff, train and develop existin...