Job Description

Description

:

As an Operations Manager in IT, you will utilize your deep understanding of Infrastructure-as-a-Service, Platform-as-a-Service, Linux, Windows server administration, networking, and databases to manage key applications and services running on virtualized and non-virtualized platforms. Your role will be crucial in resolving complex problems, building and improving procedures, and facilitating communication.

Key Responsibilities:

  • Resolve complex problems related to IT infrastructure and improve procedures for efficient operations.
  • Leverage software development and open-source solutions to automate provisioning of services, monitoring, and corrections.
  • Embrace agile methodologies to ensure quick resolution of IT issues.
  • Craft and document procedures for Level 1 Incident Resolutions and provide self-service capabilities to Application Teams and customers.
  • Collaborate with other teams such as Applicat...

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