Job Description

We're Hiring || Operations Manager



  • Location: Kolkat
  • aProcess: Domestic Banking Proces


s
Key Responsibilitie


  • s:
    Drive operational excellence and achieve business K
  • PIsLead, mentor, and develop Team Leaders and frontline te
  • amsMonitor productivity, quality, customer satisfaction, and process complia
  • nceManage client expectations and stakeholder relationsh
  • ipsIdentify improvement opportunities and implement process enhanceme
  • ntsEnsure adherence to SLAs, operational metrics, and organizational polic


ies
Preferred Candidate Prof


  • ile:
    Experience managing Domestic Banking/BFSI operations in a BPO enviro
  • nmentStrong people management and stakeholder management s
  • killsProven track record of delivering operational KPIs and business out
  • comes...

Ready to Apply?

Take the next step in your AI career. Submit your application to TP today.

Submit Application