Operations Manager

Operations Manager – Job Description

Company Name: The Language SKOOL

Company Website : https://www.thelanguageskool.com/

Job Location : Work From Home Required Experience : Mini 10-12 years Job Location : Remote / WFH

Responsibilities:

• Plan and manage batch schedules, faculty allocation, and student coordination.
• Monitor attendance, student feedback, and handle batch transitions and special cases smoothly.
• Communicate timely updates on batches, changes, exams, and academic calendars.
• Track operational metrics and use data to improve efficiency and student experience.
• Ensure accurate documentation and MIS reports for batches and students.
• Manage, train, and motivate a team of student coordinators.
• Resolve escalations promptly and maintain a high level of student satisfaction.
• Coordinate with academic, counselling, and sales teams...