Operations Manager

We are looking for a results-driven Operations Manager to lead a large-scale US Export Operations team in Mumbai with deep roots in cargo container logistics and a specialized background in Chemicals, Specialty Chemicals, or Polymers.

The Role

The incumbent will spearhead a high-performing team of 20–25 professionals. This is a night-shift role (7:00 PM – 4:00 AM IST) designed to provide seamless, real-time support to US business needs.

Key Responsibilities:

• Team Leadership: Mentor and manage a large team, ensuring equitable workload distribution and clear strategic direction.
• Operational Excellence: Serve as the primary escalation point for complex issues and drive automation and process improvements to boost efficiency.
• Vendor & Compliance Oversight: Manage relationships with shipping lines, truckers, and warehouses while ensuring strict adhe...