Job Description
Position Overview
Operations Manager is responsible for overseeing daily operations, ensuring seamless coordination between kitchen, service, and supply chain. This role requires a blend of operational expertise, culinary appreciation, and people management skills to deliver exceptional food experiences while maintaining efficiency and profitability.
Key Responsibilities
- Operational Leadership
- Manage day-to-day food service operations across multiple outlets or kitchens.
- Develop and implement standard operating procedures (SOPs) for consistency and quality.
- Monitor workflow efficiency and optimize resource allocation.
- Quality & Experience
- Ensure food presentation, taste, and service meet brand standards.
- Collaborate with chefs and culinary teams to innovate menus and maintain excellence.
- Conduct regular audits on hygiene, safety, and compliance with food regulations.
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